WhatsApp at +91-9311656789
Common customer questions answered here.
What do you think about Quantity vs Quality?
If you are searching for a photographer who would take tons of photographs, then we are not the right party. Our focus remains on quality, rather than on quantity. We endorse the fact that a few spectacular images with an aesthetic sense are way better that hundreds of photographs.
In recent years, we have strived to shoot with substance that has pertained to shooting for lesser number of projects, yet maintaining high standards. We have been immensely enjoying our compact approach and developed a signature style with an exquisite appeal. We always concentrate on spending our energies to make the child comfortable with the shoot.
Pre-shoot discussion - What is it?
In a pre-shoot discussion, we discuss the booking details with the client. If you have any doubts, feel free to clear them by placing your queries. Usually, the discussion is conducted over a phone call and also on WhatsApp. You can visit our office/studio to see a few samples.
I want to go through the feedback of your existing client's. Where can I see them?
Click on this link to read Google Reviews - https://goo.gl/maps/TrpK9YKw8qC2
What is the purpose of digital photographs?
Digital photographs provide you better quality images. Moreover, you can easily share them on various platforms online. It also ensures no loss of quality even after several years.
Suppose we need additional edited photos or sheets in any of the albums. What is the procedure to get them?
For additional edited photographs, you have to pay Rs 100/- per photo. In case of printing and availing sheets, you need to pay Rs 250/- to Rs 600/-, depending on the specific size and type of album.
What if we lost our pictures / data, can we get them back?
Yes, you can get them back by paying Rs. 1500 via Google Pay / PayTM / PhonePay / BHIM UPI / Other UPI - 9311656789, We would request you please share the payment screenshot after making the payment, so that we can analyse the data from online backup system. Data will be shared via WeTransfer or SendGB URL on your WhatsApp number within 24 working hours after receiving the payment. You are advised to download all the files within 5 days after receiving the URL.
How long do you take for the shoot?
The duration shoot has a maximum limit of 2 hours, although it is not a strict rule. There are other factors like type of shoot and customer’s health & mood that determine the duration.
Are there any options for outdoor shoots? What are the locations?
Yes, there are plenty of options for outdoor shoots.
South Delhi: Children’s Park Lado Sarai. It can be also done in paid locales like the Garden of Five Sense.
Central Delhi: Places like Lodhi Garden or Nehru Park.
West Delhi: Pitampura District Park and Paschim Vihar District Park.
Noida: Meghdootam Park in Sector 50 and Mansarovar Garden in Sector 15.
Greater Noida: Gurjar Samrat Mihir Bhoj Park.
Ghaziabad: The famous Swarn Jayanti Park Indrapuram.
Gurugram: Tau Devi Lal Bio-diversity Park Sec 53 and Leisure Valley Park in Sector 29.
Faridabad: Town Park in Sector 12.
Please note that charges of any paid location are not included in any of the packages that we offer. Those will be paid by the client.
During a photo-shoot, are accessories or props are provided by you?
Yes, we do provide props. If you have any creative idea, feel free to share with us. We may also arrange for unique props as per feasibility.
What time will the session last? When should we arrive?
Tentatively 2 to 3 hours for both indoor/outdoor and also depends on the types of packages you have selected. We decided a time depending on the weather condition and our mutual availability. Please note that it’s important that you arrive on time for your scheduled photoshoot and so that I can keep my other appointments, otherwise a penalty will be taken for each hour (Rs 500/half hour).
In outdoor shoots, how can we change our outfits?
Public washrooms are there in almost every location and you can change your dresses there.
What is your company’s LOGO policy?
All kinds of edited photographs will bear our logo on one of the four corners, in black or white fonts. Clients don’t have any right to select the LOGO position in this regard. Also, LOGO position can’t be altered once the photos have been edited. However, you can remove logo from edited photographs by paying Rs. 5000 more. Moreover, unedited photos don’t have any LOGO.
What are the image size categories that you deliver?
The image size depends on the subject, essence, purpose, and other factors determining the photo-shoot.
For unedited images, in JPEG file format, we provide long edge 2048 pixels, with 300 pixels, where the file size is about 6MB.
For edited images, in JPEG file format, the size of the photograph depends on the type of camera that we use. The files in such cases are usually more than 10 MB. It helps you to print a poster without compromising on quality.
Can I get RAW Camera Files?
Yes, you can avail the RAW Files by paying us Rs. 5000/- extra. Before the photography session you need to inform the photographer about it.
What does photo retouching include?
There are specific points included in photo retouching:
Please note that we don’t entertain requests for:
What if I don't like my edited video and want to change?
Some changes are applicable but for one time only. After that, any additional changes for video will cost Rs 500.
In case I might be requiring extra prints, can I approach you to get them?
In case you require additional prints, please feel free to contact us and discuss in detail in order to know the exact quote.
How does your company deliver the prints and related products?
The prints are generally picked up by the clients from our back office (Laxmi Nagar). For courier services, we can book it for you however the charges will be bear by you ONLY.